Privacy Policy
Last updated: 13 September 2026
This Privacy Policy explains how Libacce Industrial Products (“Libacce”, “we”, “us”) collects, uses and protects personal data when you visit libacce.com, contact us or do business with us. For visitors and customers in Türkiye, please also read our KVKK Information Notice.
1. Data controller
Libacce Industrial Products, Hürriyet Mah., Gezegen Sk. No 10A, Büyükçekmece / İstanbul, Türkiye. Email: info@libacce.com. Phone: +90 531 083 18 06.
2. Personal data we collect
- Contact and quote requests: name, company, country, email, phone, the content of your message and any files you send.
- Customers and suppliers: billing and delivery details, order and correspondence records.
- Online orders: account, order, delivery and payment status information (payments are processed by the payment provider; we do not store full card details).
- Website usage: IP address, browser and device information, pages visited and cookie data, as described in our Cookie Policy.
3. How we use your data
- To answer enquiries and prepare quotations
- To manufacture, deliver and invoice orders
- To provide customer support and after-sales service
- To operate, secure and improve our website
- To comply with legal, tax and accounting obligations
- To send business communications where you have agreed to receive them
4. Legal bases
We process personal data to perform a contract or take steps before entering into one, to comply with legal obligations, for our legitimate interests (such as responding to business enquiries and securing our website) and, where required, on the basis of your consent (for example, analytics and marketing cookies).
5. Sharing your data
We share personal data only as necessary with service providers who support our business, such as hosting, email, logistics, payment and accounting providers, and with public authorities where the law requires it. We do not sell personal data.
6. International transfers
Some service providers may process data outside Türkiye. Where this happens, we take the measures required by applicable data protection law.
7. Retention
We keep personal data only for as long as needed for the purposes above or as required by law (for example, commercial and tax record-keeping periods), after which it is deleted, destroyed or anonymised.
8. Your rights
Depending on the law that applies to you, you may have the right to request access to, correction, deletion or restriction of your personal data, to object to processing, to data portability and to withdraw consent at any time. To exercise your rights, email info@libacce.com. You may also have the right to complain to your data protection authority.
9. Security
We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse.
10. Changes
We may update this policy from time to time. The latest version is always published on this page.